Author Archives: keegan

Home Care Sector Opens New Doors

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Calgary HeraldThe Calgary Herald, May 7, 2012
By Derek Sankey

At 27, Carrie Bolen has seen the hectic pace of a hospital setting up close. As a registered nurse (RN), she remembers one day at her job on a busy medicine transition unit when a patient received a very difficult diagnosis. The patient’s family couldn’t be there, so she was alone to contemplate her new reality.

“What she really needed was someone to sit beside her, to hold her hand and to be a listening ear,” Bolen says. “I tried to provide what support I could, but I had to tend to the needs of four other patients.”

It struck a chord. She decided a busy hospital setting wasn’t for her. A friend told her about a home-care company and she made the move to Calgary from Edmonton two years ago to work for Nurse Next Door Inc.

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Women Embrace Franchising

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Fincial Post

Finacial Post, March 26 2012
By Derek Sankey

Lucie Shaw’s story is becoming an increasingly common one – a sign women are slowly making strides in entrepreneurship, especially in franchising.

Frustrated by trying to find home health-care services for her in-laws, she decided to leave her operations manager job at Air Canada during its restructuring to open a home care franchise in early 2009.

Her Mississauga, Ont., location made buying into a Nurse Next Door franchise a reasonable financial commitment that let her pursue a passion for being a caregiver. “I was blown away by the core values and the passion of the business,” Ms. Shaw says.

“When you find the business that suits who you are and can also suit a family lifestyle, it becomes a perfect fit.”

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Nurse Next Door Takes Home Business Excellence Award

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Nurse Next Door Maple Ridge is proud to announce that it has been selected for the Business Excellence Award (21+ employees) at the 2011 Business Excellence Awards held annually by the Maple Ridge/Pitt Meadows Chamber of Commerce. The Awards recognize and honour business excellence, and celebrate businesses that have made a significant contribution to the community and quality of life by demonstrating outstanding business leadership, innovation and success.

“We’re extremely excited about being nominated and being selected for an Award for the 2nd year in a row,” said Nurse Next Door franchise owner, Carol Lange. “Our entire team is incredible in their devotion to their clients, and very deserving of such an award. Everyone has worked very hard over the past three years to build a thriving, sustainable
business in these wonderful communities.”

The franchise services Pitt Meadows, Maple Ridge and Mission, and expanded to
Coquitlam and Port Coquitlam in 2012. “At Nurse Next Door, we do whatever it
takes to keep our clients happy, safe and comfortable at home. We have a team that
lives and works in the local community, including companions, certified care
aides and nurses, and they are out there every single day making lives better. Our
clients inspire us to always be at our very best.”

With four Core Values underpinning every aspect of business operations, Nurse Next
Door places an emphasis on exceptional customer experiences, employee recognition,
passion and innovation. Nurse Next Door Maple Ridge won Best New Business at
the 2010 Business Excellence awards and this is the 2nd year it was
nominated in multiple categories – Business Excellence, Customer Service,
Community Service, and Business Person of the Year.

Nurse Next Door Maple Ridge is a local home care company dedicated to delivering
responsive, caring and high quality care services in the communities it serves.
The company specializes in both home support and medical care, offering a full
suite of services that allow seniors and others to remain healthy, happy and at
home.

Middle Managers’ Engagement Key to Company Success

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Profit Magazine

It’s a bad day at the office when a company’s founders realize they hate the firm they started and want to quit. It’s even worse when their middle managers not only agree but openly question their bosses’ vision and goals.

This was the grim situation at Nurse Next Door Home Healthcare Services Inc. that convinced John DeHart and Ken Sim that they had two choices: to sell the firm they had worked so hard to build or to transform it completely.

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