Behind the Heart
Behind the Heart
It’s about caring, not just healthcare. Which is why we focus on more than just giving you a good bath, or making sure you have a qualified caregiver. Our goal isn’t simply to provide care, but to get you healthy and happy again. Let us ensure the details are taken care of so you can breathe a sigh of relief.
Our approach to caring is different. And we’re proud of it.
Brand Character
Who is Nurse Next Door?
She wears a smile like a favorite T-shirt. Like any great friend, she does what she says she’s going to do – she’s action not talk. She’s light on her toes and has a heart big enough to keep up a community’s pulse. Infusing calm and order into the situation is like breathing to her. She likes clear conversations. She’s a love bandit and bakes cookies in her down time and dispenses them at random just because.
Core Values
Our purpose:
Making Lives Better™
Our Core Values:
- Admire people
- WOW customer experience
- Find a better way
- Passionate about making a difference
Our Story
Nurse Next Door started when our two founders, John DeHart and Ken Sim, struggled to find adequate home care for their loved ones. More than a decade later, the team has built one of North America’s most admired health care brands.
We are thought leaders in caring and we are passionate about making a difference.
Brand Promise
“Whatever it takes to bring you peace of mind”
That’s our promise to you. Here’s how we do it:
The Perfect Match
It’s not just about finding someone who can come when you need them. We go to great lengths to make sure we have the perfect match and will make it right if we don’t get it the first time.
Fast and easy access
We make caring easy – we’ll get you up and running with an awesome match as fast as a few hours.
Always open – 24/7 access, 24/7 service
We know that love is in the details and those details could be at 9pm on a Saturday night. Get a live person 24/7.
We manage everything, every step of the way
We’ll take care of all the details, so you don’t have to. Daily updates if you want, or leave it to us.