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Care Services Specialist

As our Care Services Specialist at HeartQuarters in Vancouver, B.C., you will provide the highest level of care and service to our Clients, Franchise Partners and Caregivers across North America. You thrive in high-paced, self-managed environments where you can put your detailed-oriented and organizational skills to good use. As a brand ambassador, you will achieve our larger goal to making Nurse Next Door the most admired global home care brand.

What you will lead in 2017?

  • You will surpass response times, scheduling and record keeping standards in order to provide the highest level of care and service to our Clients, Franchise Partners and Caregivers
  • You will learn new and existing systems and technologies to optimize your abilities
  • You will communicate and contribute to making the Care Services Team the highest performing team at Nurse Next Door

What you will bring to Nurse Next Door?

  • Delivering superior customer service in a previous retail, hospitality or high-paced service environment
  • Alternatively, team environment skills form sports or school projects
  • Flexibility to work full time on days, evenings and weekends

Our Values:

  • Admire People
  • WOW Customer Experiences
  • Find a Better Way
  • Passionate About Making a Difference

Our Perks:

  • Ability to grow your career
  • Family-fun work environment with All Star Parties and Team Events
  • Weekly recognition – Heart Star, Flowerbucks (internal money you can trade in for prizes), Dreams Program
  • Medical and Dental benefits

Job Type: Full-time

For more insight into the role, check out our blog featuring a few Care Services Specialists.

We are an Equal Opportunity Employer.
Nurse Next Door Heart Quarters is located in a wheelchair accessible building.

If you are an A player who wants to join a World Class organization, please send us an email with your resume and cover letter.

We Make Lives Better – so let’s start with yours! Apply to

About Nurse Next Door:

Vancouver-based Nurse Next Door is Canada’s fastest growing home care franchise system and is dedicated to delivering flexible, affordable care options to seniors. Founded in 2001 based on the personal experiences of Co-Founders Ken Sim and John DeHart, Nurse Next Door now has over 120 franchise locations across North America and is focused on becoming a globally admired brand.