She wears a smile like a favourite T-shirt. Like any great friend, she does what she says she’s going to do – she’s action not talk. She’s light on her toes and has a heart big enough to keep up a community’s pulse. Infusing calm and order into the situation is like breathing to her. She likes clear conversations. She’s a love bandit and bakes cookies in her down time and dispenses them at random just because.Charlene Hsia is the Content Specialist that manages Nurse Next Door's Caring Blog. She is passionate about educating the public about senior health and wellness through writing.