What is the difference between Home Care Agency & Private Caregivers?

Nurse Next Door

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Families that are in search of home care for their aging loved ones usually have a bunch of questions regarding their options. One of the most common questions is deciding whether to hire a home care agency or a private caregiver. When it comes to something as important as care, it’s important to fully understand all of the options before making a decision. We take a deep dive into the key differences and benefits to hiring a home care service over a private caregiver.

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Setting up home health care can be a difficult process but it doesn’t have to be. At Nurse Next Door, we do everything we can to make the process  as easy as possible for you. All of our caregivers and nurses undergo thorough background checks, and  if a nurse or caregiver ever calls in sick, we’ll send in an equally dedicated and caring replacement.

When hiring privately you may need to do reference, credential and background checks all on your own. There’s also the downside of potentially finding yourself without care if someone calls in sick.

Teamwork

When you work with a home care agency, you have a team of people looking after your loved ones. There are numerous people who can help or offer support to clients and families with whatever concerns or questions they have. We believe in continuity of care, and it’s something we take very seriously! To make sure that your loved one is receiving the constant quality care and attention they deserve, we make every effort possible to send the same caregivers for each visit. 

Elsa* is 71 years old and was recently discharged from the hospital after a fall where she injured her arm. Though the fall was not as serious, Elsa’s family wanted to ensure mom was safe in her home. Elsa’s children are unable to be primary caregivers for their mom and therefore looked into home care assistance.

They chose Nurse Next Door for a number of reasons. The Care Services Center (the customer service call center) was available for the family to call for information 24 hours a day, 7 days a week for one. Some of Elsa’s children also lived out of state and therefore, were able to arrange for weekly reports on their mom’s progress even though they were unable to visit her regularly. Another big deciding factor was that numerous people from the Care Services Specialists, the Care Designer (care manager) and caregivers, all worked together to bring the best care to Elsa, giving the family peace of mind that no details would be missed.

 

Flexibility

When you work with a home care agency, you have a team of people looking after your loved ones. There are numerous people who can help or offer support to clients and families with whatever concerns or questions they have. We believe in continuity of care, and it’s something we take very seriously! To make sure that your loved one is receiving the constant quality care and attention they deserve, we make every effort possible to send the same caregivers for each visit. 

Elsa* is 71 years old and was recently discharged from the hospital after a fall where she injured her arm. Though the fall was not as serious, Elsa’s family wanted to ensure mom was safe in her home. Elsa’s children are unable to be primary caregivers for their mom and therefore looked into home care assistance.

Home Care Agency for In-Home Senior Care
They chose Nurse Next Door for a number of reasons. The Care Services Center (the customer service call center) was available for the family to call for information 24 hours a day, 7 days a week for one. Some of Elsa’s children also lived out of state and therefore, were able to arrange for weekly reports on their mom’s progress even though they were unable to visit her regularly. Another big deciding factor was that numerous people from the Care Services Specialists, the Care Designer (care manager) and caregivers, all worked together to bring the best care to Elsa, giving the family peace of mind that no details would be missed.

Customization

Robert* asked his daughter to help him look for some home care assistance after realizing that daily tasks such as making meals or even maneuvering the buttons on his shirt were no longer as simple as they once were.

Although Robert needed a caregiver to come in twice a week to help him with light household tasks and security when he went to do his errands. The difficult part was Robert’s changing schedule. The family knew that it would be a challenge to find a caregiver who was available twice a week at varying times and days.

Nurse Next Door was a perfect fit. By sending regular caregivers who were able to meet the varied shift times, we were able to minimize stress for the family and give Robert the sense of comfort, security and well-being that comes with continuity of care. Customization

Home Care Agency - Companionship for Seniors

Joannie* was very skeptical about who she allowed in her home. Although her son wanted to get her extra support, Joannie was very resistant to accepting care. Although numerous private caregivers were qualified to take on the tasks at hand, no one seemed to put Joannie’s concerns to rest. It wasn’t until the family invited a Nurse Next Door care designer to meet Joannie, that there was a glimmer of hope.

Care Designers ask a series of questions covering both medical needs as well as information that is required in order to find out what makes the client feel happy. We’re all about providing the highest quality care, while helping seniors continue to do the things they love  – so when Joannie met her caregiver Beth* the connection was just about immediate. Beth and Joannie shared a love for performing arts and theatre, understood the importance of tea time and also lived the same part of Ireland at one time in their lives. It was as if Joannie had met her new best friend.

Now, three years later, Joannie and Beth still spend time together and it was all due to the Perfect Match, matching engine that Nurse Next Door used to create a successful pairing between client and caregiver.

So many private caregivers do an amazing job but their resources are limited, to no fault of their own. When clients hire an organization like Nurse Next Door, there are systems in place, policies in order and a full team pushing forward to bring the best care possible to clients and their families, and therefore, ultimately the most comfortable decision for even the most difficult of client care plans.

 

At Nurse Next Door, we truly believe that aging is something to be celebrated. Our Happier Aging philosophy is all about reconnecting seniors with interests, hobbies and passions that might have been lost along the way. When you book a free Caring Consult, one of our Care Designers will work with you and your loved one to identify the activities that will bring happiness – regardless of how big or small they may be. We’ll then match your loved one with a perfectly matched caregiver who can help bring the plan to life – visit nursenextdoor.com to get started.

Nurse Next Door’s, a senior home care agency is bonded, licensed and insured caregivers can help your loved one by providing companionship, meal preparation or around-the-clock care, learn about our senior home care services here!

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