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How to Care
At Nurse Next Door, we believe getting older is something to be celebrated. Happier Aging® is our philosophy of care for our clients, their families and everyone we meet. We believe that by living Happier Aging®, we can profoundly impact our lives and those around us.
In this series of conversations with Cathy Thorpe, CEO at Nurse Next Door, learn about Cathy’s radically empathetic and bold approach to leadership and how Nurse Next Door is changing how we care for our elderly.
Bold Kindness: Means Lead Less, Mentor More
Often the best way to lead is to get out of the way. This is the fourth and final part of our series on Bold Kindness so we’ll be talking to President and CEO of Nurse Next Door, Cathy Thorpe, about how her leadership style involves doing as little leading as possible. Instead it’s about mentoring and guiding the team to lead their own lives, grow their confidence and skills, and make their own decisions. We’re also joined by one of Cathy’s longtime mentees, Veronica Tissera, VP Client Experience, who has worked with Cathy almost since the start of her career.
Bold Kindness: The Abundance Mindset
To grow a business, or even just grow yourself, you have to start by believing you can grow. Having a mindset of abundance is really important to Nurse Next Door. It means you don’t obsess over numbers, and you don’t find reasons to cut back or avoid doing something. You look for what is possible, and how to make more things happen. Director of People and Culture, Kelly Quinn, joins us to talk about how to foster a culture of abundance, alongside president and CEO, Cathy Thorpe.
Bold Kindness: REAL conversations
How well do you really know the people you work with? Could you name their hopes, dreams and fears? Do you share your own deepest feelings with those you spend your working life with? Do you have open and honest conversations, led with care? At Nurse Next Door that’s an important part of the company culture, and it starts by having REAL conversations. President and CEO, Cathy Thorpe, has fostered that culture through sharing her own life, leaning into REAL conversations, and with one important pink couch. She’ll be joined by VP Operations, Susan Karda, to have some real conversations about the importance of openness at work, letting go of ego and how to work with that in practice.
Bold Kindness: The Growth Philosophy
Bold Kindness is the philosophy at the core of Nurse Next Door’s culture. It encourages people to be high performers on their own terms. It's how Nurse Next Door achieves amazing growth and engaged team members. This is the first of four episodes exploring this groundbreaking way of generating their culture and developing people. The series will be completed with a book release in 2024. President and CEO, Cathy Thorpe, explains her Bold Kind approach in full, and we’re joined by Arif Abdulla, VP Global Franchise Development, who talks about his own journey with Bold Kindness, and how he struggled with it at first before embracing it and thriving.
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
